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Managing Critical Conversations

An image of the first page of the notes taken by Chris Larham while attending a session entitled 'Managing Critical Conversations', on 13.2.17.

Information relating to ‘Managing Critical Conversations’, part of the Manager’s Passport NHS qualification. Comprises the notes taken by Chris Larham while attending a session on 13.2.17 [six images of the ‘Conflict Management Survey’ self-assessment, completed by Chris Larham on 13.2.17; images of the handwritten notes taken; images of the notes in word processed form; and a print-friendly text document of said notes]; a link to the PowerPoint presentation given by Ian Alford of the RCHT Learning and Development team; and a link to an ACAS guidance document entitled ‘Challenging conversations and how to manage them’.

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Posted in Manager's Passport [NHS]