Manager’s Passport: Managing Critical Conversations

Manager's Passport: Managing Critical Conversations

Click link to open/download a print-friendly text document comprising the notes taken by Chris Larham on 13.2.17 while attending a session on the subject of Managing Critical Conversations as part of the RCHT Manager’s Passport course [provided by the Learning and Development team at RCHT Treliske Hospital; lecture provided by Ian Alford].

36-year-old father of three wonderful children [William, Seth, and Alyssa]. Works as an Assistant Technical Officer in the Sterile Services Department of Treliske Hospital, Cornwall. Enjoys jogging, web design, being a bit of a geek, and supporting Arsenal FC. Obtained a BA degree in English from the University of Bolton in 2008, and has continued to gain qualifications in a diverse range of subjects thereafter.

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